Our Delivery Offer
We want to make your online shopping experience as quick and easy as possible. So we've devised a range of delivery options to ensure convenience and choice.
Estimated delivery time and charges
Enter your postcode below to estimate delivery times and charges to your address.
Order < $55
Order > $55
*Available for eligible orders only.
Large items will be delivered separately and incur an additional delivery fee. Multiple fees may apply if more than one delivery option is selected.
Select a date to receive all your items
You may be offered an 8-day window to select the date you want to receive your deliveries (depending on the availability of items in your cart)
All day / AM / PM / Evening delivery
Now you can select the time of day you want to receive your deliveries. You may be offered the selection of 4 time windows:
You can also opt in for a Saturday delivery between 8am-1pm for an additional fee (pending availability)
Deliveries to zone 2 incur a delivery fee of $5.95. Delivery will occur between 1-3 business days.
Large items will be delivered seperately within 1-5 business days and will incur an additional delivery fee of $49.95
Deliveries to zone 3 incur a delivery fee of $25.95. Delivery will occur between 1-5 business days.
Large items will be delivered separately within 1-5 business days and will incur an additional delivery fee of $59.95
Officeworks delivery zones are determined by the serviceability from our courier companies' distribution centres.
Previous delivery zone groupings of Metro, Regional and Country have been reclassified as zone 1, 2 and 3 to improve alignment of available delivery services to geographic areas. To determine the zone of your Postcode & Suburb, please refer to the Delivery Fee Calculator.
Multiple fees may apply if more than one delivery option is selected for split deliveries.
For 2 Hour Express Delivery, the inclusion zone is 10km radius from participating stores.
Local Next Day Delivery Areas
Customers are serviced by their local Officeworks store in certain regional towns across Australia. Next Business Day Delivery is available for in-stock products ordered before 5:30pm.
Order(s) which contain products not stocked in your local Officeworks store will incur a $5.95 delivery fee in zone 2 and $25.95 delivery fee in zone 3 areas.
Large Item Deliveries incur a separate delivery fee of $49.95 in zone 2 areas and $59.95 in zone 3 areas.
2 Hour Express Delivery
Express Delivery is available from participating stores and only available on eligible products that meet the required product size and weight limits of our transport provider, DoorDash. Express Delivery will incur a delivery fee that will be added to your order at time of purchase.
Officeworks will make reasonable endeavours to deliver the product(s) to your selected address within 2 hours from the time you complete your online order. Where all or some products are not available in store, we will cancel your order and provide a full refund to your credit card for the product(s), along with the delivery fee.
Express Delivery is only available for online orders.
We deliver to most residential and business addresses across Australia. Unfortunately, there are certain remote locations that we are unable to deliver to. These include overseas or to Australian islands off the mainland except for Tasmania.
Officeworks is unable to deliver to PO Boxes or Lockers.
Large Item Deliveries
Large item deliveries require different transport vehicles and special handling. These deliveries take longer to transport and incur a separate delivery fee.
Large item deliveries can be made to a selected store with no additional delivery fee but are subject to store delivery lead times. Orders must be collected from the store.
Transport from the store to a nominated address is not available.
Orders that weigh over 200kg may be subject to an additional delivery fee.
Our Customer Service Team will contact you prior to shipment.
Software & Services
Software purchased via digital download, digital gift cards, online training, safety work method statements, and services do not incur delivery fees.
Print & Copy
Print & Copy orders are subject to different delivery times from our other products. They require a lead time for printing, in addition to the delivery lead time.
Print & Copy is not available for Express Delivery.
For more information, see the Print & Copy delivery promise.
Authority to Leave
When the 'Authority to leave' option is selected at the Check Out, your order will be left on your doorstep if no one is available to sign for the order.
Please note, in this case, Officeworks cannot be held responsible for lost or damaged orders after they have been delivered.
When the 'Authority to leave' option is not selected at the checkout, and no one is available to sign for the order, a card will be left with further instructions:
- For Express Delivery, your goods will be returned to your local Officeworks store, and available for you to collect at a time when convenient within 30 days.
- For all other deliveries, a contact number to arrange an alternative delivery day.
When a delivery is scheduled on a public holiday, it will occur on the next business day.
Order Cut Off Times
Same day delivery: 11.30am
Standard Next day: 5.30pm
Premium Next day: 11.59pm (additional fees apply)
Saturday: 11:30am Friday
Express Delivery cut off times are 3 hours before participating store closing times.
Delivery Only Items
Some of our products are delivery only and not available for Click & Collect. This is because they are considered too large and heavy for our team members and customers to handle in store. If you want to purchase a delivery only product, and have other items in your cart, your entire order will be delivered to your door and additional delivery fees will apply.
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